Effective Date: 21/1/2025
Luxam.ae is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and other contact details.
- Payment Information: Billing details and transaction records.
- Website Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages visited.
- Communication Data: Information provided through inquiries or customer support communications.
2. How We Use Your Information
We use the information we collect for:
- Providing and managing our services.
- Personalizing your user experience.
- Processing transactions and sending confirmations.
- Improving our website and customer service.
- Sending promotional emails or special offers (if you opt-in).
- Complying with legal obligations.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
- Service Providers: We may share information with trusted service providers to help operate our business.
- Legal Requirements: To comply with legal obligations, enforce our terms, or protect our rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance site functionality.
- Analyze site usage for improvement.
- Provide personalized content.
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access and review your personal data.
- Request corrections to inaccurate or incomplete data.
- Request the deletion of your data, subject to legal obligations.
- Withdraw consent for data processing (where applicable).
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their policies.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Luxam.ae
Email: info@luxam.ae
Phone: 04 262 3314